Pre-sale service
Pre-sale service refers to a range of support provided by enterprises before customers purchase products, with the core goal of identifying and meeting customers' potential needs. It covers multiple aspects: proactively introducing product functions, parameters and applicable scenarios (e.g., customizing solutions for corporate clients); answering questions about pricing and after-sales guarantees to eliminate decision-making concerns; recommending suitable products through needs analysis (e.g., selecting entry-level models for novice users); and offering sample trials or demo experiences. These efforts help customers intuitively evaluate product value, enabling them to make rational purchase decisions and laying a trust foundation for subsequent transactions.
3rd Floor, Building G(Linkou Building),Taiwan Industrial Vilage,Songbai Road, Shiyan, Baoan, Shenzhen, China 518108
Please contact us
We want to use our extensive
industry knowledge and
Quality service for customer service